Shipping policy

1) Do you have shipping across India?

Yes, we ship across India. We also ship to major countries internationally.

2) When will my order be delivered?

Standard Delivery Timelines (Prepaid Only)

Location

Cut-off Time

Delivery Before Cut-off

Delivery After Cut-off

Chennai

2:00 PM

Same day

Next day

Other Regions (India)

  • Other metro cities: 3–5 days (from dispatch)
  • Rest of India: 4–6 days (from dispatch)

International Shipping

  • Standard & Express Delivery: 7–8 days (from dispatch)
  • Customs Duties:
    • Customers in USA, Canada, UK, Europe, Sri Lanka, Thailand, Czech Republic, and some Middle East countries must pay any import duties.
    • For all other countries, duties must also be paid by the customer.
    • We assist with customs clearance, but the process cannot be expedited.

Note: Delivery timelines may vary due to courier delays, festive seasons, stock availability, or external factors.

3) How will my order be delivered?

  • All locations: Delivered through our trusted courier partners

4) How will I get information regarding my order delivery?

  • Chennai: Tracking link will be sent to your registered email.
  • Other Locations: AWB number and tracking link will be sent to your registered email.

5) What if I am not available during delivery?

  • Chennai: Delivery will be rescheduled for the next day.
  • Other Locations: Delivery will be rescheduled based on the courier partner’s availability.

6) What happens if a wrong address or phone number is provided?

  • Pre-Dispatch: You can update the address/phone number by contacting customer support or emailing majorrangas@gmail.com
  • Post-Dispatch: Only address line corrections can be done.

7) What is the procedure to cancel the order?

Cancellations can be done within 2 hours from the order time by contacting customer support.

8) What happens during National Holidays?

Orders will not be processed or dispatched.