Privacy policy

Privacy Policy – Major Rangas

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy explains how Major Rangas collects, uses, shares, and processes personal information through our website, mobile application, and other online platforms (collectively called the “Platform”).

By accessing or using the Platform, providing your information, or purchasing our products/services, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue using our Platform.

1. Collection of Your Information

When you use our Platform, we may collect and store information provided by you. You may browse the site without revealing your identity, but once you submit personal information, you are no longer anonymous to us.

We may collect:

  • Name, mobile number, email address
  • Billing and delivery address
  • Payment information (processed securely through payment partners)
  • Device information, IP address, browser type
  • Your buying behaviour, preferences, and browsing history
  • Feedback, queries, or communication you send to us

We may indicate required vs. optional fields. Not providing certain information may limit access to some Platform features.

We may also collect messages, reviews, survey responses, or communication you make on the Platform or directly to us.

2. Use of Your Information

We use your personal information for:

  • Processing and fulfilling orders
  • Delivering products and providing customer service
  • Improving website experience and product offerings
  • Troubleshooting and resolving issues
  • Sending order updates, shipping notifications, and support messages
  • Marketing and promotional communication (optional with opt-out)
  • Preventing fraud and ensuring secure transactions
  • Complying with legal obligations

We may use your IP address or device data to diagnose technical problems and administer the Platform.

3. Cookies

We use cookies to:

  • Understand user activity
  • Improve functionality and user experience
  • Analyse traffic and performance

You may decline cookies, but some features may not work as intended.
We may also use third-party cookies such as Google Analytics.

4. Sharing of Personal Information

We may share your information with trusted partners for:

  • Order fulfilment and logistics
  • Payment processing
  • Customer support
  • Marketing services
  • Data analysis and website operations

We do not share your personal information with third parties for their independent marketing.

We may disclose information if required by law, legal processes, or to protect our rights.

If the business undergoes restructuring, your information may be transferred to the new entity, which will continue following this Privacy Policy.

5. Links to External Sites

Our Platform may link to external websites.
We are not responsible for their privacy policies or content.

  6. Security Measures

We implement reasonable security measures to protect your information. However, no electronic transmission is 100% secure. Users must take responsibility for protecting their login credentials.

7. Opt-Out Options

You may opt out of receiving promotional emails or SMS notifications anytime by clicking Unsubscribe or contacting us directly.

8. Advertisements

Third-party advertising partners may display ads on our Platform. They may collect non-personal data to offer relevant ads.

9. Children’s Data

We do not knowingly collect information from children under 18.
Minors should use the Platform under adult supervision.

10. Data Retention

We retain personal information as long as needed for business, operational, or legal purposes.
Some anonymized data may be retained for analytics.

11. Your Consent

By using the Platform, you consent to the collection and use of your information under this Privacy Policy.
If you provide someone else’s information, you confirm you have the authority to do so.

You also consent to receiving communication via SMS, call, email, or WhatsApp related to your orders or support requests.

12. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be communicated on the Platform when required.

13. Grievance Officer – Major Rangas

Grievance Officer
Vimalraj
Chennai, Tamil Nadu
Phone: 9600332015

14. Contact Us

For queries or complaints related to personal information, please contact:

📧 Email: majorrangas@gmail.com
📞 Phone: 9600332015